Product was successfully added to your shopping cart.

Frequently asked questions

Before you go to the trouble of calling or emailing us, our frequently asked questions could help you find a quick solution.

If you would like to become a distributor for Dalebrook’s products, then we would love to hear from you. Simply fill out the contact us form and a member of the Dalebrook team will be in touch shortly to discuss a potential future partnership.

If you would like to request samples of Dalebrook products then simply fill out the contact us form and ensure to change the enquiry type to “Sample Request”. This way a member of the Dalebrook team will be in contact to help move things forward for you.

Please check to ensure that the Billing Address entered during the checkout process EXACTLY matches the address the payment card is registered to. If this does not fix the issue and payment still can’t be taken please contact our customer service team on 01376510101 and they will be happy to help.

If you are a registered customer of ours and would like a quote for a potential order simply fill out the contact us form and a member of our team will be happy to help.

If you wish to create an online account to make future ordering quicker and easier please click here and simply fill out the required fields.

If you are looking to open a corporate account with us then simply fill out the contact us form and change the enquiry type to “Account Set Up”. Once this has been received a member of our dedicated team will be in touch shortly.

Please click here for full details of shipping costs and different delivery services.

Yes, we do! Please click here for full details of both national and international delivery.

We aim for all our customers to be completely satisfied with their orders however, should you feel the need to return an item within 30 days of purchasing we will arrange this for FREE. For full details of our returns policy please click here.

Yes, we can! We have a team of dedicated in-house product designers who will be more than happy to take on your project. Please click here for further details.

If you know the product code for the item you would like, type that code into the search bar in the top right of the website and press enter. If you are still unable to find the product, would like to know more about it or want to know about related products please call us on 01376510101 and we will be happy to help.

If you would like further information on a product you can fill out the contact us form and the enquiry type to “Product Enquiry” and a member of the Dalebrook Team will be in contact to answer your query.

Alternatively, if you are in need to urgent information you can call us on +44(0) 1376 510101 and we will be happy to help with your enquiry.